F.A.Q.

SUPPORTED INTERNET BROWSERS. PROBLEMS WITH DISPLAYING MEDIA FILES:

Microsoft Internet Explorer 7 +

Mozilla Firefox 3.0 +

Opera 9.64 +

Google Chrome 2.0 +

Apple Safari 3.0 +

There could be some issues and mistakes in other browsers. IE 6 is not compatible with our site.

To display our site contents correctly you need to have Adobe Flash Player 10 or higher installed. It is a free download, which can be found here: http://www.adobe.com/support/flashplayer/downloads.html.

ACCEPTED AUDIO AND VIDEO FILES:

There are plenty of video- and audio files and different settings available today. As our goals are usability and easy-to-use, we decided to keep things simple and stick to the most popular formats and best settings for streaming content online. Below are our guidelines.

VIDEO:

While our preferred format is mp4, we can accept any of the following formats: MPEG, MPG, MOV, AVI, FLV, WMV.

File size shouldn’t exceed 1800 MB.

Codecs: H.264, XVID or WMV3 for the video codec and MP3, AAC for the audio codec are recommended.

Frame rate: select current rate of the original, otherwise choose 25 or 30 fps.

Data rate: choose 1500-2000 kbits/sec.

Resolution: we currently do not support high definition. Recommended definition is 640×480 (4:3), 624×352 (16:9), pixel aspect ratio - "1:1″ («square pixels».)

Deinterlace your video.

Audio settings: choose bit rate 192 kbits/sec. max. with 44.1 kHz sample rate.

You are all set! Please verify the quality of the converted file before uploading.

AUDIO:

We love MP3, and don’t accept any other formats. Converting is easy, and everything with data rate 128 to 192 kbits/sec. will do just fine.

If your video or audio is in any other format or has other settings, please decode it accordingly prior to upload using a video/audio editing program or codec of your choice. If you don’t have any, you can consider one of the many codecs available for download online. For instance, you can consider free, versatile and easy-to-use FormatFactory or MediaCoder, both converting all formats of audio and video files.

Hands on board! Your masterpieces are eagerly anticipated!

PROBLEMS WITH UPLOADING:

If you have encountered any problems while uploading your files to our site, such as indication of abnormally high upload speed or frozen progress bar, it could be caused by your antivirus software (known issues with Eset Nod32, Kaspersky lab and AVG products). Please add our web-site to the trusted sites list or switch off your antivirus before beginning the upload. You can switch it back on as soon as the upload process started.

MODERATION:

All the works uploaded have to be checked by our moderators and experts. It usually takes 24 hours for a file to pass the moderation.

OTHER QUESTIONS, BUGS AND SUGGESTIONS:

To get in touch with us please click here feedback.